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Agent Dashboard/Desktop

Articles that pertain to the Agent Dashboard and Desktop Java applications

FAQs for Agent Dashboard

How to Dock to the Non-Primary Screen with Agent Desktop
Where do I find Agent Dashboard/Desktop logs?
Configuring Dashboard API screen pops with Salesforce
Dashboard API to Push a Link to a Recording
Using The WebService Integration API With Salesforce
Agent Dashboards API

Troubleshooting for Agent Dashboard

Deleting Account Codes
How To Turn On "Always Stay Logged In" For Realtime Users
I can't get Chronicall Agent Dashboard to connect to the Chronicall server
Dashboard Pop-Ups Not Working

FAQs for Desktop

Change The IP Address of Chronicall Desktop for Mac
Does Agent Dashboards work with Citrix or Terminal Servers?

Troubleshooting Desktop

How do I access different instances of Chronicall from one Chronicall Desktop?
Certification Issues with HTTPS and SSL
Unable to Open Chronicall
Chronicall Desktop Java Heap Error
Error Launching Chronicall Desktop or Chronicall Browserless.
Chronicall fails to launch, but yet the Chronicall services are running on the Server

See all 8 articles

Installation

Chronicall/ACR Desktop Installation Issue - Whitelabel Error Page
Clean Wipe - Full uninstall of Chronicall Desktop / Agent Dashboard
Chronicall Desktop Installation on Mac

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