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Agent Dashboard/Desktop

Articles that pertain to the Agent Dashboard and Desktop Java applications

FAQs for Agent Dashboard

  • How to Dock to the Non-Primary Screen with Agent Desktop
  • Where do I find Agent Dashboard/Desktop logs?
  • Configuring Dashboard API screen pops with Salesforce
  • Dashboard API to Push a Link to a Recording
  • Using The WebService Integration API With Salesforce
  • Agent Dashboards API

Troubleshooting for Agent Dashboard

  • Deleting Account Codes
  • How To Turn On "Always Stay Logged In" For Realtime Users
  • I can't get Chronicall Agent Dashboard to connect to the Chronicall server
  • Dashboard Pop-Ups Not Working

FAQs for Desktop

  • Change The IP Address of Chronicall Desktop for Mac
  • Does Agent Dashboards work with Citrix or Terminal Servers?

Troubleshooting Desktop

  • How do I access different instances of Chronicall from one Chronicall Desktop?
  • Certification Issues with HTTPS and SSL
  • Unable to Open Chronicall
  • Chronicall Desktop Java Heap Error
  • Error Launching Chronicall Desktop or Chronicall Browserless.
  • Chronicall fails to launch, but yet the Chronicall services are running on the Server
See all 8 articles

Installation

  • Chronicall/ACR Desktop Installation Issue - Whitelabel Error Page
  • Clean Wipe - Full uninstall of Chronicall Desktop / Agent Dashboard
  • Chronicall Desktop Installation on Mac
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