FAQs
- What Does Consolidated Mean in Cradle to Grave?
- How do I make a copy of a report?
- How to review Skill Group Changes with the Audit Events Report
- Verifying Data Using Cradle to Grave - HTML
- Schedule a Month to Date Report
- DNIS in C2G, DNIS Query, and DNIS Based Report (Local Number)
- How can I open a Chronicall/ACR CSV report in Microsoft Excel?
- How To Find All Instances In Cradle To Grave For An External Number
- How do I use Standard Reports and Realtime Wallboards in a different language?
- Can you store Scheduled Reports on a network drive?
- How to upgrade an old report.
- How do I remove an old user from my reports?
- Speed of Answer - How do I adjust?
- How to view Agent Chat logs
- Why don't call count totals in the column match the summary?
- Regular Expressions
- Import and Export Reports
- Running Reports for Past Agents