Question

I want to adjust the Speed of Answer duration threshold on a report. 

Answer

This value is known as an Event Duration within the Answered Calls field.

Steps

1. From within the Report Editor, select the Answered Calls column
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2. Scroll down to the event duration and put in the "<" and enter in the desired duration threshold.
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3. Also, be sure to adjust the Group or Agent parameters to to adjust the duration aggregation logic. 
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4. Save and Run the report to see the updated duration thresholds.