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  • Xima Care Agreement

Multimedia Voice

  • How to Log Into a Skill Group as an Agent
  • Language Packs and Building Your Own
  • How to Add a New Agent to Skill Groups
  • Hide Skill Enable - Hiding Skill Groups from Agents
  • Multimedia Skill Setting Definitions
  • Configure IP Office and Voicemail Pro for Contact Center (Multimedia)
  • Test Your Multimedia SIP Extensions
  • Multimedia Skill Queue Announcements
  • How Do I Change The Skill Queue Music?
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