Test Your Multimedia SIP Extensions

Overview

Chronicall allows you to test whether or not your SIP extensions have registered with Multimedia.

• NOTE: If you have not already configured your phone system to work with Multimedia, please see this article or reference your installation guide.

Steps

1. To test your SIP extensions, expand the Multimedia Configuration on the Main Menu and select Multimedia SIP Extensions
   
   
   
   
2. You will see a SIP Extensions page appear
   
   
   
   
3. Here you can see which extensions have been added within the System Settings and their status
   • The status will show Registered if the extension has successfully connected with Multimedia
   • NOTE: If you have issues with the handsets not registering please refer to this article
4. To test a SIP Extension, enter your extension number within the "Extension To Dial for Test" box at the bottom of the window
   • NOTE: Please be sure that your extension is not on DND
5. Once you have entered your extension, press the Test button next to the SIP Extension you wish to test
6. Your phone will ring when successful and a message will play once you answer.