FAQs
- Why Does "Wait in Queue" Go Through Queue Callbacks Out Of Order?
- How do I use Click to Dial with the Salesforce Plugin?
- Queue Callback Strategies | Reserve Agent & Wait in Queue
- Can I add to call tags with Multimedia/Contact Center routing?
- How do I force a Multimedia Agent onto their Voice Channel/Skills to receive calls?
- How To Setup Multimedia Web Chat
- How Does Chronicall Multimedia Calculate Estimated Wait Time.
- How do I set my Multimedia Queue to Overflow?
- Changing Multimedia to run as 64-bit