Data Grid not connecting
- Avaya IPO
- Avaya CM
Applicable Chronicall Versions
Applicable Operating Systems
- Windows Server
ChronicallDataGrid64.config file was Pointed to the wrong Java Path
What is the resolution for this specific issue? Grab screenshots as you go.
Avaya IPO steps
- Go to the following path C:\Program Files (x86)\Xima Software\Chronicall\bin. Right click on ChronicallDataGrid.ini, and open with Notepad.
- Edit then if the path is not the correct version of Java change to the correct path.Then save the file.
- Restart the chronicall services in Windows services.