How Do I Check the CDR Cisco Data That Is Being Sent To Chronicall?

I would like to compare, for troubleshooting purposes, the data that is being sent from Cisco UCM to Chronicall. Where can I go to find that data?

Steps

1. Navigate to your CUCM (Cisco Unified Communication Manager) Publisher Server via browser & launch the CUCM web client
   
   
   
   
2. Log in with your Chronicall Application User and change the "Navigation" field to the "Cisco Unified Serviceability" option
   
   
   
   
3. Click the Tools drop-down menu and select CDR Analysis & Reporting
   • NOTE: If you do not have a CAR tool section, the CDR services have not been enabled
     • Please reach out to Cisco tech for assistance in getting this operational and configured
       
       
       
       
4. Click on the CDR drop-down and select "Export CDR/CMR"
   
   
   
   
5. Change the date range to cover the present date
   • NOTE: "CMR records" is enabled by default, please disable this as we are not investigating the CMR
     
     
     
     
6. Once you are ready, click "Export to File"
   • NOTE: If the file size is under 4 KB, the system does not have any CDR records and will only contain column headers
     • If this is the case, please reach out to Cisco Tech in order to get your CDR services to store CDR records into the CDR database