Issue Description
This article covers how to resolve the below error.
Cause
Using a 32-bit Chronicall installer on a 64-bit server, or vice versa.
Resolution
What is the resolution for this specific issue? Grab screenshots as you go.
Steps
- Navigate to Control Panel> All Control Panel Items > System.
- Check to see if the local machine is 32 or 64-bit.
- Navigate to www.ximasoftware.com/downloads and input your serial key.
- Download the appropriate installer based.
