Answer

Steps for excluding missed calls from Realtime statistics where the entire call duration only lasted a few seconds.  In order to do that, you need to edit the following Realtime Values:

Steps

1. Create a widget and Edit the "Value".
   
2. Click on the "Miscellaneous" tab at the bottom and then select "Advanced Finished Call".
   
3. On the right hand side, select the following values:
   a. Call Direction - Inbound
   b. Group or Agent - Whichever Agent or Group you are wanting to report on
   c. Is Call Answered - False
   d. Call Duration - Set the call duration to whatever you need (ex. > 15 sec.)
4. Click OK when done.