Question
Is it possible to configure Chronicall so that recordings from a selected set of users are pooled separately from other users, so that a unique retention policy can be set up individually for each?
Answer
The answer is no. It is not possible to create separate retention policies for recordings based on agents or groups. The only possibility would be if the select agents were being recorded on a separate PBX. You could then set a separate retention policy for the two different recording libraries.