The Recording Library provides the option to choose where to store the recordings. The location where recordings are stored are referred to as the "Recording Storage Pool".
FOR LOCAL STORAGE POOLS
The Recording Library will create a default storage pool when the Recording Library is first installed.
The default location is "\Xima Software\Chronicall\recording library", relative to the server and file path that Chronicall is installed on.
The storage pools also have retention policies that give you additional options regarding how long you wish to keep recordings. The options are as follows:
- Delete old recordings to make room for new recordings
- Never delete recordings newer than [ # ] [ Time ]
- Delete recordings older than [ # ] [ Time ]
When adding (or editing) a storage pool, the following options come up:
- Location (required): This is where you enter the location path to the directory where you wish to store the recordings (relative to the server running Recording Library).
- Direct Pool Access (optional): This is the location path to the directory where you wish to store the recordings (relative to the server running Chronicall - for environments storing recordings across a network).
- Limit storage space to [ # ] [ File Size ]: This will limit the amount of storage space the recordings can take.
- Do not save new recordings to this pool: Checking this will deny new recordings from being saved to this storage pool.
- Do not delete recordings from this pool: Checking this will deny users from deleting recordings stored in this pool.
FOR NETWORK STORAGE POOLS
Sometimes the server that Chronicall's Recording Library is installed on is not ideal for storing recordings. In that case, you will want to set up a network storage location. On the Recording Storage Pools page, click on "Advanced..." and select "New Windows Network Storage Pool".
- Note: SMB will need to be enabled on the network and on the servers.
This page will ask you for information about the location of the shared directory. Each field is described below.
- Network Location (required): Enter the file path of the network location here you want to store recordings
- Direct Pool Access (optional): If the specified Network Location happens to be on the Chronicall server, enter the direct path to the directory here.
- Domain: Domain information if necessary. If there is no Domain in use, use '?'.
- Username: Username if necessary to access the network share path
- Password: Password if necessary to access the network share path
- Limit storage space to [ # ] [ File Size ]: This will limit the amount of storage space the recordings can take.
- Do not save new recordings to this pool: Checking this will deny new recordings from being saved to this storage pool.
- Do not delete recordings from this pool: Checking this will deny users from deleting recordings stored in this pool.
- Validate: Click this when all settings are complete to validate the network file path and ensure Chronicall / ACR can reach it