Chronicall Feature Release 3.4 and higher require Java 7 to run. We recommend uninstalling all older versions of Java to ensure that Chronicall uses the correct one. However, other programs that run on your Chronicall server may not have been updated to use Java 7. In this case, you can leave all necessary versions of Java installed on the server and follow these instructions to tell Chronicall to use Java 7.
Windows
Open the Chronicall Properties window. Click the Java tab. Under Java Virtual Machine, ensure that the path goes through jre7\bin\client\jvm.dll. If it says jre6\bin\client\jvm.dll, you will need to adjust the path.
After entering the correct path, enable all necessary versions of Java from the Java Control Panel. You can do this by opening the Java tab, clicking View, and checking the Enabled box next to each version of Java you would like to enable.
Linux
In the terminal, enter
cd /var/lib/Xima\ Software/Chronicall/tomcat/bin/
nano setenv.sh
Add these lines to the new file, then save using CTRL+X, then Y to save.
export JAVA_HOME=/usr/java/(Version of Java downloaded)/
export JAVA_OPTS="$JAVA_OPTS -Xms128m -Xmx256m"
