Why am I having to disable this?
If you are not currently getting CDR data this is a possible a solution. Our main reasoning for disabling this is to emulate something similar to a UDP connection within a network. Commonly, we will see this step be required whenever CDR data is not being pushed to Chronicall after the setup configuration has been verified.
Here are the steps to doing so
- Open GEDI and navigate to Start Emulation
- After launching the Emulator, type change ip-services
- Finally navigate to the 3rd page and if Reliable Protocol is set to Y, we need to set it to N