To Create a Call Cost Profile Open Chronicall > System Settings > Basic Settings> Call Cost Profiles.
Call Cost Fields Include
- Title: Name of your Call Cost Profile.
- Currency Format: You can modify the currency format based on your country's currency.
- Default Rate: The Rate per Minute the calls will be set to cost if you do not set any other rates.
- Rate: This is where you define what you want the rate to be.
Now you can insert your Call Cost Profile when running a Report as per the image below. This allows you to