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Call Cost Profiles

To Create a Call Cost Profile Open Chronicall > System Settings > Basic Settings> Call Cost Profiles.  

Call Cost Fields Include
  • Title: Name of your Call Cost Profile.
  • Currency Format: You can modify the currency format based on your country's currency. 
  • Default Rate: The Rate per Minute the calls will be set to cost if you do not set any other rates.
  • Rate: This is where you define what you want the rate to be. 

 

Now you can insert your Call Cost Profile when running a Report as per the image below.  This allows you to 

 

 

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