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My reports are running slow, how can I speed them up?

We have released a new reporting engine that will speed up report time by utilizing the server's RAM. This reporting engine is included in Chronicall versions 3.6.50 and above. If you have not updated Chronicall to one of these versions, please do so. Here is our downloads page and our update instructions.

Once updated, some reports that were previously built may still be using the old reporting engine. To upgrade your reports to use the new, faster reporting engine, please refer to our Upgrade Reports article.

Lastly, the new reporting engine uses what we call a Data Grid. The default values are valid for the majority of our users. If you find that you need to change these values, such as increasing or decreasing memory usage, the definitions can be found in our Data Grid article.

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