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External Number Summary

This report allows you to search for external party numbers in your database using detailed criteria. Each matching external party will appear as a row in your report, and the columns list general statistics for each one. See Advanced Criteria Editor for more information on using the external party filter.
 
Parameters:
  • External Number (Rows)
Row Type:
  • External Number
Columns:
  • Total Calls (Call Count)
  • Inbound Calls
  • Outbound Calls
  • Total Call Duration
  • Total Inbound Call Duration (Call Duration)
    • Call Direction: Inbound
  • Total Outbound Call Duration (Call Duration)
    • Call Direction: Outbound
  • Total Talking Duration
  • Avg Talking Duration
  • Avg Call Duration
  • Max Call Duration
Summaries:
  • Row Count
  • Total Calls
  • Inbound Calls
  • Outbound Calls
  • Total Call Duration
  • Inbound Call Duration
  • Outbound Call Duration
  • Total Talking Duration
  • Avg Talking Duration
  • Avg Call Duration
  • Max Call Duration
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