Lists the Reason Code(s) and the Feature Type that they were used with.
Feature Type: Displays the used Feature (DND, Extension Logout, Group Logout).
Reason Code: Shows the Reason Code that was used.
Start Time: Shows when the Feature started.
End Time: Shows when the Feature ended.
Duration: Duration of the Feature.
Note: This report will only work for agents that are licensed with an agent realtime seat and a dashboard seat