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Trunk Usage by Time

Gives summary statistics for your selected trunks organized by a give time interval.

 

Trunk Call Count: Total number of calls passing through the trunk, regardless of direction

Inbound Trunk Call Count: Total number of inbound calls passing through the trunk

Outbound Trunk Call Count: Total number of outbound calls passing through the trunk

Total Trunk Duration: Total amount of time the trunk was in use

Total Inbound Trunk Duration: Total amount of time the trunk was used during inbound calls

Total Outbound Trunk Duration: Total amount of time the trunk was used during outbound calls

Max Channel Usage: Shows the maximum number of calls using the trunk simultaneously

Max Trunk Saturation: Shows the maximum percentage of channels in the trunk that were used simultaneously. Shows a percentage equal to Max Simultaneous Calls divided by the number of channels in the trunk

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