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Trunk Usage Summary

Summary statistics for the select trunks

 

Trunk: List of trunks, including channels for PRI trunks. 

Call Count: Total calls passing through the trunk, regardless of direction

Inbound Call Count: Total inbound calls passing through the trunk

Outbound Call Count: Total outbound calls passing through the trunk

Total Trunk Duration: Shows the total amount of time the trunk or channel was in use

Total Inbound Trunk Duration: Shows total time the trunk or channel was used for inbound calls

Total Outbound Trunk Duration: Shows total time the trunk or channel was used for outbound calls

Max Simultaneous Calls: Shows the maximum number of calls that were using the given trunk simultaneously

Max Trunk Saturation: Shows the maximum percentage of channels in the trunk that were used simultaneously. Shows a percentage equal to Max Simultaneous Calls divided by the number of channels in the trunk

Percent Utilization: If Show Channels is selected, this column shows the percentage of time the channel was used in comparison to the other channels in the trunk. If Hide Channels is selected, this column shows the percentage of time the trunk was used in comparison to other trunks.

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