Follow

Tag Summary

Displays a summary of the Tag(s) selected at run time.

Includes: 

Total Calls: Shows the total number of calls associated with the given tag. 

Outbound Calls: Shows the number of outbound calls associated with the given tag. An outbound call is a call that originated inside of your phone system and dialed out to a number outside of your phone system.

Internal Calls: Shows the number of internal calls associated with the given tag. An internal call is a call that originated inside of your phone system and another extension inside of your phone system.

Total Talking Duration: Shows the total talking duration of all Talking events associated with the given tag.

Total Call Duration: Shows the total, maximum, minimum, or average duration of all calls associated with the given tag.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request
Powered by Zendesk