This report will show an agents Group and Extension Logins as well as Do Not Disturb features.
Feature: The ID associated with agent's feature within Chronicall's database
Feature Type: the type of feature that corresponds to the ID. The standard report will display Extension Login, Group Login, or Do Not Disturb
Value 1: This will only display data for the Group Login features and will display the group associated with the login.
Start Time: The start time of the feature.
End Time: The end time of the feature.
Duration: The duration of the feature.
Note: This report will only work for agents that are licensed with an agent realtime seat