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Account Code Summary

Displays a summary of for the Account Codes selected at run time

Inlcudes: 

Account Code: List of Selected Account Codes

Total Calls: Shows the total number of calls associated with the given account code. 

Inbound Calls: Shows the number of inbound calls associated with the given account code. An inbound call is a call that originated outside of your phone system and dialed into your phone system.

Outbound Calls: Shows the number of outbound calls associated with the given account code. An outbound call is a call that originated inside of your phone system and dialed out to a number outside of your phone system.

Total Call Duration: Shows the total, maximum, minimum, or average duration of all calls associated with the given account code.

Total Inbound Call Duration: Shows the total duration of all inbound calls associated with the given account code.

Total Outbound Call Duration: Shows the total duration of all outbound calls associated with the given account code.

Total Talking Duration: Shows the total talking duration of all Talking events associated with the given account code.

Average Talking Duration: Shows the average talking duration of all Talking events associated with the given account code.

Average Call Duration: Shows the average duration of all calls associated with the given account code.

Max Call Duration: Shows the maximum duration of all calls associated with the given account code.

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