It is possible to install Recording Library on a server where Chronicall is not installed. This requires a separate setup file available from the Chronicall downloads page. If you are adding the Recording Library to an existing Chronicall server then you must download the Chronicall Update (not the recording library setup) and when prompted whether to install the Recording Library on this machine select "Yes."
Once Recording Library is installed, go into System Settings > Recording Library > Recording Libraries "..." button.
Select the Recording Library Type that matches your install. Either "VM Pro or VRTX" or "Xima VRTX Only"
Put in the correct Ip address information for the Recording Library Ip Address and Chronicall Server Address fields. As well as the Monitored Recording Directory. (This is the location where the recordings are being made which will be either the VRL directory for VM Pro or the live folder in the Chronicall recording library folder.) The define where the recordings will be stored by clicking on the Recording Storage Location "..." button.
If you do not already have a Storage Location set you will see the following prompt which will store recordings in the recording library folder on the Recording Library Server if you select No. If you are configuring a storage location that is not the default location you will select Yes.
For a storage location on the the same server as the Recording Library you will use the "New Storage Pool" Button and fill out the file path for the Location. For example, c:\Recordings
If you are storing the recording on a network location you will select the "Advanced Button", choose "New Windows Network Storage Pool" and fill out the Network Location field. For example: \\myserver\recordings Also fill out the Credentials section so that Chronicall can connect to that network storage location and save the recordings. (For help with this you may need to contact your company's network administrator)
For more detailed information on setting up and running Recording Library on remote Windows or Linux servers, including the Avaya C110 module or IP Office Server Edition, see Advanced Recording Library Installation
Configuring Call Recording within the IP office
Once Recording Library is set up, you will need to configure the IP Office to record calls. For assistance with this portion your Avaya Reseller will be your best resource.